Live Auction
August 2025 AuctionEnding 18.08.2025

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Browse our live and upcoming auctions to begin participating in our online auctions.

Live and upcoming auctions

Live
Monthly Auction

August 2025 Auction

Started
08 August 2025
Ending
18 August 2025
Upcoming
Monthly Auction

September 2025 Auction

Starting
12 September 2025
Ending
22 September 2025
Upcoming
Monthly Auction

October 2025 Auction

Starting
10 October 2025
Ending
20 October 2025

Help and advice

Congratulations, you’ve won one or more lots in our auction!

Next, you’ll need to decide what to do with your bottle(s). You can choose to have your order shipped to you, collect it in-person from our offices (UK lots from Perth or EU lots from Utrecht), or use our Rum Auctioneer storage service. To learn more, please read our Buyer Guide.

Please ensure payment is made within 72 hours of the auction closing to avoid late payment charges and to help us promptly ship your bottles or store them securely.

Questions

Below are some of our most frequently asked questions related to our checkout process and the options available to you.

If you can't find the information you're looking for, please contact our Client Service team.

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We use DHL exclusively for all shipments (excluding U.S. orders), as we’ve found it consistently offers the best reliability and service. In fact, many customers used to request a switch to DHL, which led us to make it our standard courier.

Unfortunately, we’re unable to accommodate courier change requests. We’ve chosen DHL to ensure fast, secure, and professional delivery every time.

Please note: CID shipments are for U.S. bound orders only and are not available to buyers based elsewhere. 

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Yes, we can ship to many countries worldwide. For a full list of available destinations, along with shipping costs and any restrictions, please visit our Shipping page.

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You can now choose to combine stored lots with your order during checkout. If you have stored lots with us, you'll be given the option at checkout after the auction to select individual stored bottles and include them in your shipment.

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All Rum Auctioneer orders are fully tracked, so you can easily follow your bottle’s journey. Tracking updates will begin once your order has been dispatched from our warehouse.

For orders processed by a forwarding company, such as those to the U.S., you'll receive additional tracking information as soon as it's available.

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Loss and Breakage Assurance (LBA) covers any breakage or loss that occurs during transit. Please note, it does not cover damage resulting from an item's condition, such as seal failures, cosmetic damage, or leakage due to natural deterioration.

LBA is optional and, if selected, is charged at 4% of the total hammer price and buying commission for all lots in your order.

If breakage occurs during transit, it’s important to keep all original packaging and contact us immediately.

Secure Payment

Rum Auctioneer provides several forms of secure and trusted payment services to transfer your funds with confidence. 

Debit Card, Mastercard and Credit Card

A straight-forward and secure method of payment - please enter your card details at checkout. If you are based outside the UK, please check that your bank allows you to make online purchases in foreign currencies before trying this method. 

Bank Transfer

For a bank transfer payment, we will provide the relevant details so that you can arrange a secure transfer of your order total. Please note: depending on your bank, it may take us longer to receive the money using this payment method and so there could be delays in shipping your order.  

Unfortunately, we cannot accept Cash, Cheque, PayPal or JCB / Diners / Maestro Cards. If you wish to pay using another method, please contact us.  

Shipping or Storage

Shipping or Storage

What next? After successful payment, you have a few options to choose from. It is possible to collect bottles from our offices (UK Lots from Perth and EU Lots from Utrecht), arrange shipment of your order or choose to have them stored securely at Rum Auctioneer. 

Shipping

Rum Auctioneer offers shipping to over 80 countries worldwide. We’ve established strong partnerships with trusted shipping providers to ensure safe delivery and compliance with regulations. Please review our Shipping information to understand the available delivery options for your location.

Storage

Our storage service is available for both short-term and long-term needs. For some customers, it’s practical to store bottles from multiple auctions and ship them together to save on costs. For others, storage is a great option if you need extra space or plan to re-sell bottles through Rum Auctioneer in the future. Learn more about our storage service and associated fees.