At Rum Auctioneer, we’re passionate about delivering exceptional rum to enthusiasts worldwide. That’s why we’ve partnered with trusted shipping providers to ensure we can reach as many destinations as possible.
We handle the complexities of international regulations and customs, making the process smooth and hassle-free, so you can focus on enjoying your latest find.
In advance of bidding, it is important to please review our Shipping Fees and Information to confirm if our shipping service for UK and EU Lots is currently available to you. If your country is not listed, please contact our Client Service team to discuss this further.
Please note: In compliance with EU Directive 2020/262, an excise charge will be applied to all EU Lots (per bottle) for clients based within the EU. This charge reflects the costs managed on your behalf by Rum Auctioneer for moving excise duty products within the EU for sale on our platform.
If you have won lots from multiple locations (e.g., UK Lots sold from our Perth office as well as EU Lots sold from our Utrecht office), they will be charged individually for shipping. They will also be shipped separately so may not arrive at the same time.
Shipments to the U.S. may take up to 21 days to arrive following payment. At your request, we can provide tracking information and this will be sent to you within 5 days following a dispatch confirmation email.
To comply with regulations, all bottles shipped to the U.S. will have a removable government health warning sticker applied.
When shipping orders, our expert team take extreme care and effort to package and dispatch orders carefully and securely. Although rare, accidents can happen during shipping, and courier companies are not liable for any items lost or broken in transit. To protect our customers, Rum Auctioneer offers Loss and Breakage Assurance (LBA), to cover items lost or broken in transit.
This protection will provide cover for any breakage or loss during transit and is charged at 4% of the hammer price.
Please note, any loss arising from an item’s condition is not covered, such as seal failures or cosmetic damage.
LBA is added automatically at checkout for your convenience, however it is optional and can be removed.
Yes, items can be stored with us for combining multiple orders and dispatching at a later date. Please visit our Storage Services page for more information.
You can find all the details about the fees involved in buying wine at auction on our Buyer Fees and Payment Terms page.
We aim to ship all orders within 10 business days of receiving payment. Once your order has left our warehouse, you can expect delivery within 5 business days to most locations. Please visit our Shipping page for more information.
Discover and bid on unique, rare and collectible rums in our online auctions each month.
Our global rum auctions give your bottles the attention they deserve. Get started with a free valuation today.
