Shipping

If you have won lots from multiple locations (e.g., UK Lots sold from our Perth office as well as EU Lots sold from our Utrecht office), they will be charged individually for shipping. They will also be shipped separately so may not arrive at the same time.  

After completing checkout as normal, we will calculate the applicable tariff for your order and send you a separate payment link. Your order will be dispatched promptly once the tariff is paid.

Shipments to the U.S. may take up to 21 days to arrive following payment. At your request, we can provide tracking information and this will be sent to you within 5 days following a dispatch confirmation email.

To comply with regulations, all bottles shipped to the U.S. will have a removable government health warning sticker applied. 

When shipping orders, our expert team take extreme care and effort to package and dispatch orders carefully and securely. Although rare, accidents can happen during shipping, and courier companies are not liable for any items lost or broken in transit. To protect our customers, Rum Auctioneer offers Loss and Breakage Assurance (LBA), to cover items lost or broken in transit.  

This protection will provide cover for any breakage or loss during transit and is charged at 4% of the hammer price.  

Please note, any loss arising from an item’s condition is not covered, such as seal failures or cosmetic damage.  

LBA is added automatically at checkout for your convenience, however it is optional and can be removed. 

• All prices quoted are based on a standard 75cl bottle and therefore may vary for heavier or larger bottles. Prices are inclusive of VAT where applicable.
• All deliveries must be signed for upon arrival by persons over the legal drinking age in the destination country - proof of age may be required.
• Delivery is available between Monday and Friday only.
• Delivery companies may require contact details for the recipient. Please include a phone number or email with the recipient address when placing an order.
• All orders being shipped beyond the UK may be eligible for local taxation and duties upon arrival in the destination country, which are payable by the customer.
• We are unable to provide refunds on purchases which have been destroyed, delayed or returned to us due to customs, administrative issues and/or unpaid fees/taxes.